> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getbonde.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing subscription contracts

> Learn how to manage customer subscriptions including product swaps, skip deliveries, and billing adjustments.

Bonde provides tools for managing subscription contracts from the admin side.

## Viewing contracts

Navigate to **Subscriptions > Contracts** in the Bonde app to see all subscription contracts.

The list view shows:

* Customer name and email
* Subscription status (Active, Paused, Cancelled)
* Products subscribed to
* Delivery frequency
* Next billing date

Use the search bar to find contracts by customer name, email, or contract ID.

## Contract details

Click on any contract to view full details:

**Customer information**

* Name and email
* Shipping address
* Payment method on file

**Subscription details**

* Products, variants, and quantities
* Price per delivery
* Billing/delivery frequency
* Next billing date
* Subscription start date

**Order history**

* Recent orders created from this subscription
* Order status and fulfillment details

**Activity log**

* Timeline of all changes to the subscription
* Shows who initiated each change (admin or customer)

***

## Admin actions

### Swap products

Replace a product in the subscription with a different variant or product. Useful when:

* A product is discontinued
* Customer requests a different flavor/size/color
* Upgrading or downgrading a customer

<Steps>
  <Step title="Open the contract">
    Go to **Subscriptions > Contracts** and click on the contract.
  </Step>

  <Step title="Swap the product">
    Click **Swap Product** next to the item.
  </Step>

  <Step title="Select replacement">
    Select the new product/variant and optionally adjust the price.
  </Step>

  <Step title="Confirm">
    Confirm the swap. The change takes effect on the next billing cycle.
  </Step>
</Steps>

### Adjust billing date

Change when the next billing will occur to accommodate customer schedules or resolve timing issues.

<Steps>
  <Step title="Open the contract">
    Go to **Subscriptions > Contracts** and click on the contract.
  </Step>

  <Step title="Adjust the date">
    Click **Adjust Billing Date** and select the new date.
  </Step>

  <Step title="Confirm">
    Confirm the change. The date must be in the future. After the adjusted date, billing continues on the regular schedule.
  </Step>
</Steps>

### Change delivery frequency

Modify how often the customer receives their subscription.

<Steps>
  <Step title="Open the contract">
    Go to **Subscriptions > Contracts** and click on the contract.
  </Step>

  <Step title="Change frequency">
    Click **Change Frequency** and select the new interval (weekly, monthly, etc.).
  </Step>

  <Step title="Confirm">
    Confirm the change.
  </Step>
</Steps>

### Pause a subscription

Temporarily stop billing and deliveries without cancelling.

When you pause a subscription:

* Status changes from Active to Paused
* Billing stops immediately
* No orders are created while paused
* The subscription can be resumed at any time

### Resume a subscription

Reactivate a paused subscription.

When you resume:

* Status changes from Paused to Active
* Next billing date is recalculated from the resume date
* Billing resumes on the regular schedule

### Cancel a subscription

Permanently end a subscription. **This cannot be undone.**

When you cancel:

* Status changes to Cancelled
* Billing stops immediately
* No future orders will be created
* The contract is closed

If a customer wants to subscribe again, they'll need to create a new subscription from the product page.

***

## Viewing customers

Navigate to **Subscriptions > Customers** to see all customers with subscriptions. Click on a customer to see all their subscription contracts in one place.

***

## Skip options

To configure which skip durations are available to customers:

1. Go to **Subscriptions > Settings**
2. Under "Skip Options", configure the available durations
3. Skip options are matched to billing intervals (e.g., monthly subscriptions get monthly skip options)