How discount codes work
When a customer visits their tracking page, Bonde automatically generates a unique Shopify discount code for their order. The code is applied when the customer clicks Add on any recommended product — no need to copy or paste anything.- Each order gets one unique code (shared across all fulfillments)
- Codes have a usage limit of 1, so they can’t be reused or shared
- Discount parameters are locked in when the code is created, so changes to your settings don’t affect existing codes
Setting up discount codes
Open your Shop again block settings
In the tracking page builder, select your Shop again block and open its settings panel.
Configure the discount
Choose the discount type and value:
- Percentage: e.g., 15% off
- Fixed amount: e.g., $5 off
Set an expiry (optional)
Enter the number of hours after order placement that the discount should expire. For example, enter 72 for a 3-day window.Leave empty for a discount code that never expires.
Discount modes
| Mode | Block settings | Behavior |
|---|---|---|
| No discount | Discount toggle off | Regular prices, standard add-to-cart links |
| Always-on discount | Discount on, no expiry | Discount code with no time limit |
| Expiring discount | Discount on, expiry set | Discount code with countdown timer |
Expiring discounts
When you set an expiry, customers see a live countdown timer on the tracking page:Shop again, get 15% off Expires in 2d 19h 55mThe countdown updates every minute. Once expired, the page shows “Offer expired” and products revert to regular prices with standard add-to-cart links. The expiry window is calculated from when the order was placed (not when the customer first visits the tracking page). This means every customer gets the same window regardless of when they check their tracking.
How the discount applies
When a customer clicks Add on a recommended product, the link routes through Shopify’s built-in discount URL (/discount/{code}) before adding the item to their cart. The discount is automatically applied to their session — no code entry required.
The discount code:
- Applies to all products (not just the recommended ones)
- Cannot combine with other product discounts
- Can combine with free shipping discounts
- Is limited to a single use
Troubleshooting
Discount not applying at checkout?- Verify the discount code exists in Shopify Admin > Discounts
- Check that the code hasn’t already been used (usage limit is 1)
- Ensure the code hasn’t expired
- Make sure you’ve set an expiry in the block settings
- The countdown only shows for orders within the expiry window
- The expiry is calculated from the order date, not the page visit. If the order was placed before the expiry window, it will show as expired.