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Post-purchase upsells appear immediately after a customer completes checkout, before the order confirmation page. Customers can add products to their order with a single click without re-entering payment information.

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How it works

  1. Customer completes checkout and payment
  2. Instead of going directly to the thank you page, they see your upsell offer
  3. Customer can accept (one-click add to order) or decline
  4. If accepted, the order is updated with the upsell product
  5. Customer proceeds to thank you page

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Installation

1

Enable the post-purchase extension

Navigate to Settings > Checkout > Customize in your Shopify admin.In the checkout customizer, look for post-purchase extensions and enable the Bonde: Post-Purchase Upsell extension.
2

Create a post-purchase upsell

In the Bonde app, go to Upsells and click Create Upsell.Select Post-Purchase as the upsell type.
3

Configure trigger conditions

Set when this upsell should appear:
  • Product in cart: Show when specific products were purchased
  • Cart value minimum: Show for orders over a certain amount
  • Cart value maximum: Show for orders under a certain amount
  • Collection: Show when products from a specific collection were purchased
Multiple conditions use AND logic—all must be met for the upsell to show.
4

Select the upsell product

Choose the product you want to offer as an upsell.
5

Set a discount (optional)

Configure a discount for the upsell:
  • Percentage off: e.g., 20% off
  • Fixed amount off: e.g., $10 off
6

Set priority

If you have multiple post-purchase upsells, set the priority to determine which one shows. Higher priority upsells are shown first.

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Troubleshooting

Upsell not showing?
  • Verify the post-purchase extension is enabled in checkout settings
  • Check that trigger conditions match the test order
  • Ensure the upsell is set to “Active”
  • Test on a real checkout (not preview mode)
Customer can’t accept upsell?
  • Check Shopify admin for payment errors
  • Ensure the upsell product is in stock