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Documentation Index

Fetch the complete documentation index at: https://docs.getbonde.com/llms.txt

Use this file to discover all available pages before exploring further.

Your Bonde tracking page lives on your store’s domain, but customers need a way to reach it. Add a branded Track your order button to the emails Shopify already sends, and — optionally — to the order page in your customers’ accounts.

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Add a tracking button to your Shopify emails

Shopify sends notification emails (like the shipping confirmation) when you fulfill an order. You can add a Track your order button to those emails that links to your branded Bonde tracking page.
1

Open the setup page

In Bonde, go to Tracking and click Add to Shopify emails.
2

Approve order access

The first time, Bonde asks for permission to add a hidden tracking tag to your orders. Approve the updated permissions when prompted. Until you do, the button won’t appear.
3

Make sure you have an active tracking page

The button links to your branded tracking page, so you need at least one active page. Create one if you haven’t already.
4

Copy the snippet

On the Add to Shopify emails page, click Copy snippet.
5

Paste it into your shipping confirmation email

In Shopify admin, go to Settings > Notifications > Customer notifications and open Shipping confirmation. Click Edit code, paste the snippet into the email body where you want the button — just after the existing tracking button is a good spot — then click Save.
6

Repeat for other emails (optional)

Add the same snippet to any other emails you’d like the button in, such as Shipping update, Out for delivery, and Delivered.
The button only appears on orders placed after you set this up — older orders don’t carry the tracking tag. The snippet is safe to leave in place permanently: it stays hidden whenever the tag isn’t present, so it never shows a broken link.

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Removing the button

Open the same email template’s code, delete the snippet you pasted earlier, and click Save — or use Shopify’s Revert to default option to restore the original template. Nothing else changes.

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Add a tracking button to customer accounts (optional)

Signed-in customers can also reach your tracking page from the order page in their account. Bonde includes an optional Track your order block for the order status page.
1

Open the checkout and accounts editor

In Shopify admin, go to Settings > Checkout and click Customize.
2

Switch to the Order status page

Use the page dropdown at the top of the editor to select the Order status page.
3

Add the Bonde block

Click Add app block, choose Bonde: Track Your Order, and drag it to where you’d like it to appear.
4

Save

Click Save. Signed-in customers now see a Track your order button on the order page that links to that order’s tracking page.
The button appears automatically once an order has shipped — there’s nothing for the customer to set up.

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Troubleshooting

The button isn’t showing in my emails
  • Make sure you approved the order-access permission on the Add to Shopify emails page.
  • The button only appears on orders placed after you set this up. Place a fresh test order and fulfill it to check.
  • Confirm you pasted the snippet into the right template and clicked Save.
  • Make sure you have an active tracking page.
The button isn’t showing in customer accounts
  • Confirm you added the Bonde: Track Your Order block in the checkout and accounts editor and saved.
  • The button only appears after the order has shipped.
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